At Lapa Living, we handle every transaction with security and transparency front and center. These Billing Terms & Conditions explain how payments work when you shop with us.
1. Accepted Payment Methods
We accept the following secure payment options:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
2. Payment Processing
- Full payment is required at the time you place your order
- We don't begin processing or shipping an order until payment is confirmed
- If a payment doesn't go through, your order won't be confirmed and you'll receive an email letting you know
3. Pricing & Currency
- All prices on our site are listed and charged in US Dollars (USD)
- Prices are subject to change at any time without prior notice
- Discount codes and promotions can't be applied retroactively to orders already placed
4. Secure Payment Processing
Your payment security matters to us. Every transaction runs through SSL-encrypted, PCI DSS-compliant payment gateways. Lapa Living never stores your card details on our own servers.
5. Refunds & Chargebacks
- Refunds follow the terms laid out in our Refund Policy
- Refunds are always issued back to your original payment method
- Run into a billing issue? Email us first at support@lapaliving.com before filing a chargeback - we're able to resolve most issues directly and much faster than a bank dispute
- We investigate and dispute any chargeback we believe is unauthorized or fraudulent
6. Fraud Prevention
To keep both our customers and our business protected, Lapa Living reserves the right to:
- Cancel or place a hold on any order that appears fraudulent or shows signs of unauthorized payment use
- Ask for additional identity verification on high-value or unusual orders
7. Contact Information
Store Name: Lapa Living
Address: 30 N Gould St STE R, Sheridan, WY 82801
Email: support@lapaliving.com
Phone: +1 307-263-0890
Customer Service Hours: Monday-Friday 9:00 AM-5:00 PM (ET)
We respond within 24 business hours on working days.