At Lapa Living, we work hard to make sure your payment experience is fast, secure, and easy to trust.
1. Accepted Payment Methods
At checkout, you can pay using:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
2. When You're Charged
We collect full payment the moment you place your order. Nothing ships or gets processed until that payment clears. If a card is declined, you'll get an email letting you know, and the order won't move forward.
3. Currency
All prices on our site are shown and charged in US Dollars (USD). This applies to every order, regardless of where in the US or Canada you're shipping to.
4. Payment Security
Every transaction runs through SSL-encrypted, PCI DSS-compliant payment gateways. We never see or store your full card details - that information is handled entirely by our certified payment processors.
5. Pricing
Prices on lapaliving.com can change at any time without advance notice. Discount codes and promotional pricing only apply to orders placed while that specific promotion is active, and can't be added to past orders.
6. Refunds
Refunds follow the process outlined in our Refund Policy and always go back to your original payment method. If something looks off with a charge, email us first at support@lapaliving.com - we can usually sort it out faster than a bank dispute would.
7. Fraud Prevention
We reserve the right to cancel or hold any order that shows signs of fraud or unauthorized payment use, and may ask for extra verification on larger or unusual orders. These checks protect every customer who shops with us, not just the business.
8. Contact Information
Store Name: Lapa Living
Address: 30 N Gould St STE R, Sheridan, WY 82801
Email: support@lapaliving.com
Phone: +1 307-263-0890
Customer Service Hours: Monday-Friday 9:00 AM-5:00 PM (ET)
We respond within 24 business hours on working days.